Getting Started with Trax G+

We are now shipping all Trax G+ models! If you’ve already ordered one, it’s most probably on it’s way.

If you’re still undecided, that’s ok! You can read more about Trax G+ Features, Connectivity & Coverage Map, then follow the guide Which Trax Should I Choose from the Shop.

Here are some important details for setting up correctly your new Trax G+ device:

What’s In The Box?

Trax G+ Smart GPS
Attachment Case with Keyring
Wireless Charger
USB Cable for Wireless Charger
Trax Card with Tracker ID & PIN code*


What to Keep in Mind: Trax G+ Mobile App

1. You will need to create a new user account, on the NEW Trax G+ mobile App.


2. For the moment you can only add Trax G+ devices to the new Trax G+ App.

3. We recommend you to UPDATE THE FIRMWARE ON YOUR Trax G+ to the latest version released!


What to Keep in Mind: Trax Data Plans

Trax G+ is a connected device. It has a built-in SIM Card and a subscription service, just like your mobile telephone. Once the device has calculated its GPS position with the help of the satellites, the location data is sent to the Trax G+ App by cellular network.

You need to activate a data plan for your Trax G+ device to work. There are several prepaid options for 6, 12, and 24 months.

Got questions? You can write us at or look for help on our Support FAQs. And please read the step-by-step GET STARTED GUIDE!