GET STARTED WITH Trax G+ BETA

– December 2018 / January 2019 –

What’s In The Box?

Trax Smart GPS
Attachment Case with Keyring
Wireless Charger
USB Cable for Wireless Charger
Trax ID Card & User Manual

Step 1: Make sure your Trax device is charging.

Plug your wireless charger into a power source using the supplied cable and put your Trax on the charging surface. The Trax G+ device is normally charged within 2 hours.

It is important to use the USB cable that is supplied with your wireless charger, as failure to do so will mean that your device will fail to charge correctly.

❗If the battery is totally depleted, it may take up to 30 min or more before the battery starts charging again.

Power On:
Hold down the power button until a solid green light appears, and then release.

Power Off:
Hold down the power button until a solid red light appears, and then release.
It can take up to 10 seconds for the red light to disappear when the device has powered off.

Charging LED Indications:
Charging: Flashing Green
Fully charged: Solid Green

Power On:
Hold down the power button until a solid green light appears, and then release.

Power Off:
Hold down the power button until a solid red light appears, and then release. 
It can take up to 10 seconds for the red light to disappear when the device has powered off.

Charging LED Indications:
Charging: Flashing Green
Fully charged: Solid Green

Step 2: Download the Trax G+ App.

Trax G+ comes with a free App, that is intuitive and easy to use. The App is essential to your Trax G+ experience. You will be able to follow your trackers in real-time, and there’s no limit to how many trackers you can add.

Download the new “Trax G+” App from the App Store or Google Play.

Please make sure you download the new “Trax G+” App, NOT the Trax Play App.
Trax G+ devices can only be connected to the new Trax G+ App!

During the BETA period, only Trax G+ devices can be added to the Trax App. Users of previous versions of Trax can continue to use the old Trax Play app until we merge the data into the new app.

App store Google play

Step 2: Download the Trax G+ App.

Trax G+ comes with a free App, that is intuitive and easy to use. The App is essential to your Trax G+ experience. You will be able to follow your trackers in real-time, and there’s no limit to how many trackers you can add.

Download the new “Trax G+” App from the App Store or Google Play.

Please make sure you download the new “Trax G+” App, NOT the Trax Play App.
Trax G+ devices can only be connected to the new Trax G+ App!

During the BETA period, only Trax G+ devices can be added to the Trax App. Users of previous versions of Trax can continue to use the old Trax Play app until we merge the data into the new app.

App store Google play

Step 3: Create a user account for the Trax G+ App.

Open the Trax G+ App on your smartphone and create a user account, to manage your Trax G+ devices. This account is different from your Trax Play account or your Trax shop account. During BETA testing period it can only manage your Trax G+ devices.

Here’s everything you need to know about our: Terms and Policies. Your data is secure with us!

Step 4: Add your Trax G+ device to your account.

  1. Go to “Menu” in the Trax G+ app.
  2. Select “Add Tracker”.
  3. Choose a name for your Tracker.
  4. Enter the Tracker ID & Device PIN written on the ID Card in the box. The ID Card is a small business card with essential details to identify your device, and can be found inside the box.
  5. Tap “Add Tracker” button.
  6. Your Trax G+ will appear in the “Trackers” list.

You don’t need to activate a data plan. Use of the device is FREE for the entire duration of the BETA period!

DO NOT update your Trax G+ Firmware!

Your Trax G+ device has been updated with the latest firmware and does not need updating yet!

We are running network optimisation tests  & algorithm adjustments to improve the performance of the 3G & 4G devices.

This is why it’s important you only update when we release the right firmware version for your device!

DO NOT update your Trax G+ Firmware!

Your Trax G+ device has been updated with the latest firmware and does not need updating yet!

We are running network optimisation tests  & algorithm adjustments to improve the performance of the 3G & 4G devices.

This is why it’s important you only update when we release the right firmware version for your device!

Go outside and power on your device
to get a GPS position!

This can take a few minutes.